Monthly Archives July 2017

6 Client Retention Actions You Can Implement in Your Practice

The battle for client retention is won—or lost—within the first two years of acquisition, according to a recent article in ThinkAdvisor. The article’s author says that out of their typical yearly client attrition rate of 7%-10%, they discovered that 45% of these clients were leaving within the first two years of coming on board. Implementing some simple customer service and support models and processes reduced their account closures. Keeping even just a fraction of that business can mean a lot to a financial advisor’s bottom line. The author found that “a simple 2% increase in customer retention can create as
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Categories: Blog Posts.

If You Want Total Client Engagement, We’re Bringing It.

Total Client Engagement for Shurwest Financial Advisors Most independent financial advisors and RIAs understand the value of engaging with their clients, but aren’t sure they have the time or resources to do it well. We’re changing that. We’ve partnered with one of the nation’s leading practice management experts, Duncan MacPherson, to give you the Total Client Engagement advantage over your competition. Total Client Engagement, powered by Pareto Systems, is an actionable, proven process that enables you to quickly and predictably: Competitor-proof clients Gain their full empowerment Create referral-generating advocates This turnkey, plug-and-play process: Fits in with your new client onboarding
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Categories: Blog Posts.